Szabó, Adél Anett Szabó,; Bányai, Ágota; Illés, Béla - In: Polish Journal of Management Studies 5 (2011) 1, pp. 204-208
The total cost of ownership was introduced in the corporate praxis in the late 80s by the Gartner Group. A huge number of mathematical methods and IT applications have been developed to improve the transparency of enterprise processes from the point of view of costs. Within the frame of this...
