Manolitzas, Panagiotis; Glaveli, Niki; Palamas, Stergios; … - In: Cogent Business & Management 9 (2022) 1, pp. 1-6
The current research re-examines cruisers' satisfaction in the context of online user generated content extracted from CruiseCritics through the application of Multicriteria Satisfaction Analysis Method (MUSA). MCDA methods evaluate alternative courses of action with respect to criteria that...
