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~subject:"customer loyalty"
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customer loyalty
Relationship marketing
1,185
Beziehungsmarketing
1,115
Customer loyalty
1,051
Kundenbindung
942
Customer satisfaction
941
Customer retention
922
Consumer behaviour
905
Konsumentenverhalten
804
Kundenzufriedenheit
715
Service quality
516
Dienstleistungsqualität
472
customer satisfaction
182
Brand management
142
Markenführung
136
Relationship management
127
fees
119
Retail trade
114
Einzelhandel
108
Confidence
104
Customer Loyalty
104
Vertrauen
104
Brand image
103
Social Web
99
Social web
99
Markenimage
96
Corporate social responsibility
95
Bank
93
Customer service
91
Lieferantenmanagement
90
Supplier relationship management
90
Electronic Commerce
89
service quality
88
Trust
86
Online retailing
85
Online-Handel
84
Germany
83
E-commerce
81
Deutschland
80
Marketing
80
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Undetermined
219
Free
162
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Article
440
Book / Working Paper
48
Other
5
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Article in journal
336
Aufsatz in Zeitschrift
336
Article
25
Working Paper
15
Graue Literatur
8
Non-commercial literature
8
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6
Conference paper
3
Konferenzbeitrag
3
Aufsatz im Buch
2
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2
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2
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1
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English
394
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84
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7
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4
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2
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Makanyeza, Charles
5
Spiller, Achim
4
Agnihotri, Raj
3
Anber Abraheem Shlash Mohammad
3
Filip, Alina
3
Gille, Claudia
3
Jaiyeoba, Olumide Olasimbo
3
Kayser, Maike
3
Körnert, Jan
3
Mofokeng, Thabang Excellent
3
Moisescu, Ovidiu Ioan
3
Prentice, Catherine
3
Roberts-Lombard, Mornay
3
Schmidt, Robert C.
3
Suttorp, Katrin
3
Szwajca, Danuta
3
Wolf, Cornelia
3
AVRAM, Bogdan
2
Afridi, Sajjad Ahmad
2
Aguilera Zambra, Mauricio Israel
2
Ahasanul Haque
2
Al-Ghamdi, Shumookh Abdul Aziz
2
AlNajem, Mohamad N.
2
Albuquerque, Rui
2
Aldaihani, Faraj Mazyed Faraj
2
Alola, Uju V.
2
Alshaabani, Ayman
2
Anghel, Laurentiu-Dan
2
Arif, Imtiaz
2
Aslam, Wajeeha
2
Asongu, Simplice
2
Badawi, Nada Saleh
2
Balinado, Justine Roy
2
Batool, Saima
2
Behrens, Christiaan
2
Bhuian, Shahid N.
2
Bincă, Nicoleta-Bianca
2
Boakye, Kwabena G.
2
Burhanuddin, Burhanuddin
2
Cabana Villca, Segundo Ricardo
2
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
2
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
2
HAL
2
Berkeley Electronic Press
1
C.E.P.R. Discussion Papers
1
Departemen Manajemen dan Bisnis, Fakultas Ekonomi
1
Duesseldorf University of Applied Sciences
1
European Association of Agricultural Economists - EAAE
1
Faculteit Economie en Bedrijfskunde, Universiteit Gent
1
Fakultät Wirtschaftswissenschaften, Technische Universität Bergakademie Freiberg
1
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
1
Institut für Agrarökonomie, Georg-August-Universität Göttingen
1
Instytut Badañ Gospodarczych (IBG)
1
Keleti Károly Gazdasági Kar, Óbudai Egyetem
1
Majandusteaduskond, Tallinna Tehnikaülikool
1
School of Economics and Political Science, Universität St. Gallen
1
Technische Universität Dresden
1
Universidad del CEMA
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
Wissenschaftszentrum Berlin für Sozialforschung (WZB)
1
Xarxa de Referència en Economia Aplicada (XREAP)
1
Økonomisk Institut, Københavns Universitet
1
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Published in...
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Journal of hospitality marketing & management
14
The service industries journal
14
Cogent Business & Management
10
Cogent business & management
10
International journal of electronic customer relationship management : IJECRM
8
Services marketing quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International Journal of Revenue Management
5
International journal of business excellence : IJBEX
5
International journal of services and operations management : IJSOM
5
Journal of African business
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing
5
Journal of strategic marketing
5
Marketing i menedžment innovacij : m&mi
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
Total quality management & business excellence
5
Expert Journal of Marketing
4
Global business review
4
International journal of business excellence
4
International journal of business information systems : IJBIS
4
International journal of business innovation and research : IJBIR
4
Journal for global business advancement : JGBA
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
4
Marketing Science
4
Serbian journal of management : an international journal for theory and practice of management science ; SJM
4
The international review of retail, distribution and consumer research
4
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Central European business review : CEBR
3
European research studies
3
Global Business and Economics Review
3
International Journal of Financial Services Management
3
International Journal of Services, Economics and Management
3
International journal of business innovation and research
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of entrepreneurship and small business : IJESB
3
International journal of services and operations management
3
International journal of services, economics and management
3
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Source
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ECONIS (ZBW)
350
RePEc
95
EconStor
34
BASE
12
Other ZBW resources
2
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1
Is there a relation between religiosity and customer loyalty in the Chinese context?
Tang, Gui
;
Li, Dong
- In:
International journal of consumer studies
39
(
2015
)
6
,
pp. 639-647
Persistent link: https://www.econbiz.de/10011418945
Saved in:
2
Model for measuring customer loyalty towards a service provider
Skačkauskienė, Ilona
;
Vilkaitė-Vaitonė, Neringa
; …
- In:
Journal of business economics and management
16
(
2015
)
6
,
pp. 1185-1200
Persistent link: https://www.econbiz.de/10011421758
Saved in:
3
Net promoter score : a conceptual analysis
Mandal, Pratap Chandra
- In:
International journal of management concepts and …
8
(
2014
)
4
,
pp. 209-219
Persistent link: https://www.econbiz.de/10011284557
Saved in:
4
The relationship continuity model and customer loyalty in the banking industry : a case study of the maskan bank of Iran
Faryabi, Mohammad
;
Sadeghzadeh, Kousar
;
Zakeri, Abdolnaser
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
1
,
pp. 37-52
Persistent link: https://www.econbiz.de/10011289287
Saved in:
5
The role of customer loyalty as a brand extension purchase predictor
Martinelli, Elisa
;
Belli, Alex
;
Marchi, Gianluca
- In:
The international review of retail, distribution and …
25
(
2015
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10011299067
Saved in:
6
How do customers' SNS participation activities impact on customer equity drivers and customer loyalty? : focus on the SNS services of a global SPA brand
Chae, Heeju
;
Ko, Eunju
;
Han, Jinghe
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
2
,
pp. 122-141
Persistent link: https://www.econbiz.de/10011302923
Saved in:
7
Linking service climate to customer loyalty
Wang, Mei-ling
- In:
The service industries journal
35
(
2015
)
7/8
,
pp. 403-414
Persistent link: https://www.econbiz.de/10011337128
Saved in:
8
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
9
Customer experience in the omni-channel world and the challenges and opportunities this presents
Cook, Glenn
- In:
Journal of direct, data and digital marketing practice …
15
(
2013/14
)
4
,
pp. 262-266
Persistent link: https://www.econbiz.de/10010385974
Saved in:
10
Customer satisfaction and loyalty : a case study from the banking sector
Rahman, Hasebur
- In:
Central European business review : CEBR
2
(
2013
)
4
,
pp. 15-23
Persistent link: https://www.econbiz.de/10010345391
Saved in:
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