Similar Search Results

La innovación centrada en el cliente utilizando el modelo de inferencias en una estrategia CRM

Gil-Lafuente, Anna María; Luis-Bassa, Carolina - In: Investigaciones Europeas de Dirección y Economía de … 17 (2011) 2, pp. 15-32

All the areas within the company contact their customers, some directly and others from within the organization. CRM … of client's information in order to adjust CRM strategies to meet the expectations and adding value …

Persistent link: https://www.econbiz.de/10010280546

The design of software-agent architecture for customer relationship management in utility service-based business

Hwang, Jing-Jang; Chuang, Ta-Tao; Nakatani, Kazuo; Yeh, … - In: International journal of business and systems research 8 (2014) 3, pp. 256-277

Persistent link: https://www.econbiz.de/10011306167

Influence of selectd groceries' marketing mix elements on business performance in the Eastern Province of Sri Lanka : retailers' perspective

Mujahid Hilal, Mohamed Ismail; Mubarak, Kaldeen Mohamed - In: International journal of business performance management 16 (2015) 2/3, pp. 198-213

Persistent link: https://www.econbiz.de/10011317298

A data mining apporach for turning potential customers into real ones in basket pruchase analysis

Kazemi, Abolfazl; Babaei, Mohammad Esmaeil; Javad, … - In: International journal of business information systems : … 19 (2015) 2, pp. 139-158

Persistent link: https://www.econbiz.de/10011326851

Modelling the customer relationship management in a multi-layer supply chain considering product life cycle

Mehrmanesh, Hassan; Parikhi, Sahar; Fazlollahtabar, Hamed - In: International journal of services and operations management 16 (2013) 4, pp. 525-547

Persistent link: https://www.econbiz.de/10010354415

Attracting and retaining customers on Facebook business pages : a content analysis of an online discussion forum

Abedin, Babak; Jafarzadeh, Hamed - In: International journal of technology marketing : IJTMkt 8 (2013) 3, pp. 304-315

Persistent link: https://www.econbiz.de/10010200394

Customer relationship management and customer retention : evidence from a bank in Ghana

Famiyeh, Samuel; Ahafianyo, Jasper Tetteh; Benneh, Bridget - In: International journal of electronic finance : IJEF 8 (2014/2015) 2/3/4, pp. 202-217

Persistent link: https://www.econbiz.de/10011525335

Contemporary challenges in CRM technology adoption : a multichannel view

Awasthi, Preety; Dubey, Neeraj; Sangle, Purnima S. - In: International journal of electronic customer … 8 (2014) 1/3, pp. 51-71

Persistent link: https://www.econbiz.de/10011471129

Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi

Singh, Shamsher; Sirohi, Naveen J. - In: International journal of electronic customer … 8 (2014) 1/3, pp. 101-118

Persistent link: https://www.econbiz.de/10011471152

Human resource performance evaluation from CRM perspective : a two-step association rule analysis

Akhondzadeh-Noughabi, Elham; Amin-Naseri, Mohammad Reza; … - In: International journal of business performance management 17 (2016) 1, pp. 89-102

Persistent link: https://www.econbiz.de/10011564642

1
2
3
4
5
6
7
8
9
10
Next
Last