Bard, Jonathan F.; Wan, Lin - In: Manufacturing & Service Operations Management 10 (2008) 1, pp. 24-42
This paper is concerned with the problem of determining the optimal size and composition of a permanent workforce needed to run a facility when demand is specified by a workstation group (WSG) for up to 24 hours a day, 7 days a week. For full-time employees, a solution is characterized by a bid...