Policy and planning for the provision of water supply and sanitation services in developing countries. Reviews available technologies, but emphasizes the planning and policy process, including economic, social, environmental, and health issues. Incorporates considerations of financing, pricing,...

Examines the social consequences of restructuring and investigates the role social dialgue can play in finding socially responsible ways to mitigate the effects of restructuring. Includes brief comparisons with the banking and financial services industry, postal services and public utilities.