This paper aims to explore how digitalization can be used as a risk mitigation tool against pandemic-induced demand shocks, when customer movements and activities are constrained by government regulations. Due to the disrupting events of the COVID-19 pandemic, we opted for an exploratory study...

Robotics and automation are of the most prominent technologies that will probably define how retail operates in the future. This statement is especially relevant in today's industry conditions characterized by rising wages, severe increases in energy costs and smaller consumer spending across...

Robotics and automation are of the most prominent technologies that will probably define how retail operates in the future. This statement is especially relevant in today's industry conditions characterized by rising wages, severe increases in energy costs and smaller consumer spending across...