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Playing defence : the impact of trust on the coping mechanisms of street-level bureaucrats
Davidovitz, Maayan; Cohen, Nissim - In: Public management review 24 (2022) 2, pp. 279-300
Persistent link: https://www.econbiz.de/10012802127
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How do different organizational influences lead street-level workers to move towards clients? : A comparison of care services for the elderly in Germany and Israel
Davidovitz, Maayan; Cardaun, Sarah; Klenk, Tanja; … - In: Public management review 25 (2023) 12, pp. 2451-2468
Persistent link: https://www.econbiz.de/10014476693
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Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens' claims?
Gershgoren, Sagi; Cohen, Nissim - In: Public management review 26 (2024) 8, pp. 2306-2330
Persistent link: https://www.econbiz.de/10015049812