This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a...

Information technology (IT) involve a wide set of risks. Enterprise information systems are a major developing form of information technology involving their own set of risks, thus creating potential blind spots. This paper describes risk management issues involved in enterprise resource...

This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It...

This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a...

This thesis conceptualises Use for IS (Information Systems) success. While Use in this study describes the extent to which an IS is incorporated into the user’s processes or tasks, success of an IS is the measure of the degree to which the person using the system is better off. For IS success,...

Organizations make large investments in Information Systems (IS) expecting positive impacts to the organisation and its functions. Yet, there exists much controversy surrounding the 'potential' impacts of these systems, with some studies reporting broadly positive impacts of IS across...

This study is conducted within the IS-Impact Research Track at Queensland University of Technology (QUT). The goal of the IS-Impact Track is, “to develop the most widely employed model for benchmarking information systems in organizations for the joint benefit of both research and practice”...

The doctoral research project is titled ‘An Exploration of the Relationship of Organisational Culture and Enterprise System Success and sought to address the research gap identified in the literature between organisational culture literature and Information System success literature. This is a...

Research in the area of Cyber-Physical Systems (CPS) and Internet of Things (IoT) become, in the last 3 years a priority for both research entities and companies. Implementing Enterprise Systems based on the two paradigms is focused on merging real and virtual objects and thus deals with an...

The implementation of enterprise systems has facilitated the development of shared data environments within organizations and conjointly the capability for broader based management control systems (MCS). Yet, several studies have found that most organizations have experienced little change in...