Botzoris, G.N.; Papadopoulos, B.K.; Sfiris, D.S. - In: Fuzzy Economic Review XVIII (2013) 2, pp. 3-17
Queuing modeling is the mathematical approach for the analysis of waiting lines. The central problem in every queueing model is a trade-off decision: The manager must weigh the added cost of providing more rapid service against the inherent cost of waiting. In this paper, a new fuzzy approach to...