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Linking quality improvement practices to knowledge management capabilities
McFadden, Kathleen L.; Lee, Jung Young; Gowen, Charles, III. - In: Quality management journal : QMJ 21 (2014) 1, pp. 42-58
Persistent link: https://www.econbiz.de/10010244640
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Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.; Lee, Jung Young; Gowen, Charles, III. - In: Quality management journal : QMJ 22 (2015) 4, pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
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Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.; Linderman, Kevin W.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 1, pp. 2-17
Persistent link: https://www.econbiz.de/10012309031
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
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Managing quality crossroads in healthcare : an integrative supply chain perspective
Gardner, John W.; Linderman, Kevin W.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 1, pp. 2-17
Persistent link: https://www.econbiz.de/10011976301
Cover Image
An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10011976340