Weblogs or just blogs are increasingly used in higher education. Several studies suggest that blogs can be a great way to share knowledge, improve learning and interactivity, but the review of the literature revealed that blogging remains the object of inconsistent and mixed research findings....

The principal aim of this study is to analyze the internal and external Corporate Social Responsibility (CSR) functions attributed by university students to enterprises in their habitual economic activity, just as the influence of academic background in such subjective perceptions. Self-reported...

Information and communication technologies (ICT) represent a source of competitive advantage for an organization. In particular, the expansion of ICT knowledge and experience in higher education is a key component of an educational reform agenda. This paper reports findings about which factors...

This study aims to analyze the role of university education in the development of entrepreneurial vocations among students, reconsidering the prevalent approach of higher education institutions in the generation of human capital for society. Specifically, we present some results of a comparison...

This work-in-progress paper deals with human factor of the front-line (teachers and administrative staff) in higher education. Students are active participants who shape the service experience. The customers who do not behave according to standard (so-called jaycustomers), we define with the...

With growing competition, higher education institutions have to pay more attention to efficient recruiting students and providing them a high quality service in order to prepare them for a future professional life. Universities need to see their students as customers and threat them as such....

Higher education in most European states is subject to a complex process of adaptation to the requirements formulated by Bologna process. For some states, such as Romania, this process assumes core restructuring of the content, aimed to its compatibility with that from prestigious European...

Despite the growing interest in value creation, a review of the relevant educational literature reveals that there is no generally accepted and empirically confirmed relational model of the student value creation process. This paper contributes in this way, analyzing several antecedents and...