The paper is based on the study sponsored by the Office of the Public Sector Development Commission (OPDC). The study aims to describe how to bring about public participation within the context of a networked government- working together with individuals, local communities, civic groups and...

The study focuses on the importance of knowledge management or KM on sustaining continuous performance improvement in the public sector. From the top management at the Office of the Public Sector Development Commission, KM represents a critical success factor in driving high performance (e.g....

This study aims to investigate the relationship between information technology, knowledge sharing, and a firm’s innovation. Knowledge sharing as a mediating effect is also simultaneously investigated with regard to the relationship between information technology and a firm’s innovation. In...

It is widely recognized that SMEs play significant role in driving the country’s economy. Thai SMEs as well are heart of the Thailand’s economy. Numbers of Thai technological SMEs applies knowledge management (KM) to enhance their innovation capability. This qualitative research, applying a...

Purpose: The objective of the study was to identify and address areas that will contribute to the competitive strategy of the service delivery group of a Knowledge Process Outsourcing (KPO) company whose business is focused mainly on the sales and implementation of Enterprise Resource Planning...

Regular annual interviews are becoming an essential tool in knowledge management processes. They assist in management, achievement of individual and organizational goals, individual career paths and in changing operation of the organization. Annual interviews also strenghten communication links...

Knowledge management is becoming de facto one of the required business strategies to support innovation and competitive advantage. Several knowledge management activities would be more engaging for people if they would use principles of gamification. This paper analyzes frequencies of...

The marketing discipline has in recent years greatly transformed. The marketing concept has been extended, deepened, the redefined and repositioned. In the last fifteen years, many authors point out that the marketing of a variety of factors occurred in the mature phase that is in crisis and...

It is a conceptual paper that is supported by a case study done in a project oriented company and its subject matters are related to such business processes as project performance assessment, knowledge management, corporate governance through translating strategy into project operational goals,...