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Leadership for Quality 4.0 : development and validation of a multidimensional measure

Zheng, Kaixin; Deng, Yujia; Zhang, Min; He, Zhen - In: Total quality management & business excellence 35 (2024) 11/12, pp. 1233-1254

Persistent link: https://www.econbiz.de/10015048921

Devising a quality management system for new service-support contracts in industry

McLay, Allan; Everett, Robert; Keith-Storey, Andrew - In: International journal of agile systems and management : … 9 (2016) 4, pp. 340-362

Persistent link: https://www.econbiz.de/10011661018

Leading quality management transformation in complexity through adaptive space and metaphors

Hansen, David; Lilja, Johan - In: Key challenges and opportunities for quality, …, (pp. 203-230). 2021

Persistent link: https://www.econbiz.de/10012506175

A proposed model for leadership styles effect on total quality management implementation : an applied study on telecommunication for mobile service companies in Egypt

Soliman, Amal Farouk - In: International journal of productivity and quality … 24 (2018) 3, pp. 373-397

Persistent link: https://www.econbiz.de/10011924260

The impact of quality culture and leadership on customer relationship in organizations from the Romanian metal construction industry

Ilieş, Liviu; Sălăgean, Horațiu Cătălin; Beleiu, Ioana - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1050-1063

system, leadership and quality culture, in companies from the Romanian metal construction industry and their influence on … leadership, quality culture and customer relationship. It was also noticed that the management team of the analysed organizations … excellence. A surprising result concerning the leadership style favourable to quality culture’s development was obtained. The …

Persistent link: https://www.econbiz.de/10011875327

Lesson learnt from quality CEO : creativity development for learning organization with impacts

Yeung, Shirley Mo-Ching - In: Corporate ownership & control : international … 12 (2014/15) 1, pp. 105-113

Persistent link: https://www.econbiz.de/10011339493

Measure is of success : the role of human factors in lean implementation in healthcare

Lorden, Andrea L.; Zhang, Yichen; Lin, Szu-hsuan; … - In: Quality management journal : QMJ 21 (2014) 3, pp. 26-37

Persistent link: https://www.econbiz.de/10010383910

A study of the Baldrige Award framework using the applicant scoring data

Karimi, Amir; Safari, Hossein; Hashemi, Seyed Hamid; … - In: Total quality management & business excellence : an … 25 (2014) 5, pp. 461-477

Persistent link: https://www.econbiz.de/10010259275

Relationship between TQM elements and organizational performance : an empirical study of manufacturing sector of Pakistan

Ul Hassan, Masood; Hassan, Saad; Shaukat, Sadia; Nawaz, … - In: Pakistan journal of commerce and social sciences 7 (2013) 1, pp. 1-18

This study empirically reveals the influence of the TQM elements comprising leadership, people management, process …

Persistent link: https://www.econbiz.de/10010260246

Unearthing the determinants of total quality management on employees' satisfaction of Delhi Metro Rail Corporation

Bharadwaj, Yogendra Pal; Khan, Akbar Ali - In: International journal of six sigma and competitive … 13 (2021) 1/3, pp. 343-362

Persistent link: https://www.econbiz.de/10012800941

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