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Assessing Electronic Service Delivery in Municipalities
Budding, Tjerk; Faber, Bram; Gradus, Raymond - 2017
In the Netherlands, electronic service delivery has become an important issue in many municipalities. Using the Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service delivery for all Dutch municipalities, we show that there is...
Persistent link: https://www.econbiz.de/10011819480
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Assessing electronic service delivery in municipalities
Budding, Tjerk; Faber, Bram; Gradus, Raymond - 2017
In the Netherlands, electronic service delivery has become an important issue in many municipalities. Using the Internet for service delivery is seen as an important element of e-government. Based on 2014-2016 panel-data of ICT service delivery for all Dutch municipalities, we show that there is...
Persistent link: https://www.econbiz.de/10011722619
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Stakeholders' information needs, cost system design, and cost system effectiveness in Dutch local government
Schoute, Martijn; Budding, Tjerk - In: Financial accountability & management : in governments, … 33 (2017) 1, pp. 77-101
Persistent link: https://www.econbiz.de/10011688934