appliances and home accessories. Firstly, we apply the SOR model to evaluate loyalty program participation impact on consumers …

literature referring to the term "loyalty" in the area of business and economics. The analysis reveals four research discourses … associated with loyalty, which can be labeled as: 1. Brand loyalty and customer retention, 2. Economic welfare and market power … through loyalty, 3. Understanding of customers and formation of loyalty in services marketing and 4. Organizational and …

In this paper the impact of corporate social responsibility (CSR) dimensions on customer loyalty was researched. There … loyalty. CSR is a possibility for company's differentiation, only if customers value these efforts. CSR is explained through … customer loyalty, especially of philanthropic and economic dimensions. Based on the presented results, management …

This study explores the relationship between travel satisfaction and destination loyalty intention. The research was … modelling (SEM), the results substantiate the importance of tourism satisfaction as a determinant of destination loyalty. Also … destination to others. Clusters of tourists were also identified and characterized in relation to satisfaction levels and loyalty …

loyal types so that loyalty is endogenous rather than exogenous. Households’ demographics have statistically significant but … complicated substitution patterns and less loyalty than one observes looking at each state separately.  …

employment. We find that employees in this group have stronger feelings of job security and loyalty, which we relate to family …

makers and retailers. It reveals the transient nature of a component of store loyalty and the store specific nature of store …