Empathy is considered a virtue, yet fails in many situations, leading to a basic question: when given a choice, do people avoid empathy? And if so, why? Whereas past work has focused on material and emotional costs of empathy, here we examined whether people experience empathy as cognitively...

We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....

This paper examines the reflexive interplay between individual decisions and social forces to analyze the evolution of cooperation in the presence of "multi-directedness," whereby people's preferences depend on their psychological motives. People have access to multiple, discrete motives....

This paper examines the reflexive interplay between individual decisions and social forces to analyze the evolution of cooperation in the presence of "multi-directedness," whereby people's preferences depend on their psychological motives. People have access to multiple, discrete motives....

This dissertation studies the role of social contexts for prosocial behavior. Motivated by insights from psychology, preferences are assumed to be context-sensitive. The extent to which individuals are prosocial depends therefore on the social and economic context. This dissertation investigates...