Purpose: Make-or-buy decisions represent a critical dilemma faced by many firms. The appropriate decision between designing and manufacturing parts or services in-house, buying them from external providers or combining both is a fundamental firm process. This paper seeks to address this question...

Purpose: Make-or-buy decisions represent a critical dilemma faced by many firms. The appropriate decision between designing and manufacturing parts or services in-house, buying them from external providers or combining both is a fundamental firm process. This paper seeks to address this question...

In this study we are going to analyse the links between strategies, structures and processes, in the case of the largest Spanish town halls, using Miles & Snow’s models about organisational strategies. To analyse these relationships we are trying to answer the following questions: what is the...