This paper presents the results of an analysis aiming to evaluate the quality of public transport services in Bucharest. The analysis was performed from two perspectives: the perceived quality of passengers and the quality desired by them. This paper will provide information on the impact that...

Urban transport and especially its core component, local public transport of passengers, is one of the most important functions of a city, because through it is ensured the unity and coherence of all its activities. In this context, the article presents the main characteristics of urban...