,in fact,the strategic quality,analysed at both objective and the client level.The study propose the identification of the main … possible vectors of the strategic quality and to structure several ways to manage the issue.The perception of the quality ,in … quality could be quite diffferent like nature compared with the industrial quality.Strategic quality based on the industrial …

attractions which are universally recognized.Two elements are essential in the tourism industry system: product quality and human … resources. In terms of quality of the hotel services, that is the one that allows to the tourist enterprise to own a competitive … satisfaction and quality, which are the focus of this paper. Therefore, this paper focuses on customer satisfaction measured by the …

Nowadays, quality is often divided into service quality and product quality. The dimensions of quality of service are … quite different from the quality of product due to the main difference between services and products (service intangibility … and the customer who can use it only once). Customer satisfaction is one of the topics related with the quality due to the …

as cost, quality, service and speed. Kaizen is a philosophy of life that addresses to the best who want to be more and …

creativity in teaching, and the role of management in educational institutions. The motivation and professional development of … provide quality education in accordance with the world trends and standards. This paper is an action research conducted in …

Successful designing and implementation of the quality management system in an organization requires taking into … quality of skills provided by universities to the higher education graduates, and measurement of their degree of adjustment to … in this respect, and the general level of contentment in terms of the educational services quality. A second research …

should adapt itself to the changes taking place in the society and should comply with its increased demands for high quality … activity of official statistics, as well as in the communication with its partners from the informational flow upstream, but … activities needed to be fulfilled to better meet the information demands of users in quality statistics as well as on the major …

creativity in teaching, and the role of management in educational institutions. The motivation and professional development of … provide quality education in accordance with the world trends and standards. This paper is an action research conducted in …

The evaluation of the educational services quality by the students represents an important element of the internal … quality monitoring process for the identification of the necessary actions required in the continuous improvement of the … offered educational quality, and on the other hand it represents an indicator of the university interest of having access at …