The aim of this paper is to discuss the theoretical framework of quality management. We propose a conceptual model based on the convention theory. This framework enables to understand the quality as a social construct, but also the reasons why quality is managed by institutions. In this...

(VF)Après la vague d’information, les normes ISO 9000 constituent sans aucun doute l’effort organisationnel le plus important ces dix dernières années permettant de rendre visibles les savoirs de l’entreprise. Mais on sait encore peu de choses sur les conséquences de cette codification...

In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management...

In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management...

The article is focused on presenting a new Quality Scheduling Index which can help managers in producing and delivering goods to the customers according to their quality requirements and time deliverables. The index is combining the required level of quality of the products and the Just In Time...

In this work we approached issues related to new methods of production organization such as Lean Management, a method specific for a flexible production of great success which represents the guarantee for a performant enterprise. In this paper we presented the main concepts, the application and...

The goal of the paper is to present a new way for scheduling the processes within and not limited to manufacturing companies. The aim of the paper is to offer the management of SMEs a revolutionary way for increasing the company’s productivity using a better planning and usage of the available...

The work pass in review a few basic concepts found in quality management focusing on operational aspects of quality assurance in production activity and continue with issues regarding total quality strategy, the vector of competitiveness on the market.

La littérature récente en commerce international et macroéconomie a souligné le rôle majeur de grandes firmes dans les résultats agrégés d'une économie. Les grandes firmes influencent, inter alia, les fluctuations économiques, les performances à l'exportation et les inégalités de...

Retailers hold portfolios of complex and structured private labels (PL) brands from low cost positioning to premium. In addition, in recent years, the competition between these various brands with national brands invite to use many quality cues with the aim of improving the quality perceived by...