Wiele, A. van der; Iwaarden, J.D. van; Williams, A.R.T.; … - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
The aim of the research reported in this paper is to assess the relative value of the 2000 version of the ISO 9000 series of quality management system standards in comparison to the 1994 version. 773 organisations in the Netherlands which have all been certified to the ISO 9000 standard were...
