Here is an analysis of the effect of the ISO 9000 certification on the economical results of Russian companies through the use of the propensity score matching (PSM) method, a method which had proven itself reliable at dealing with the selection problems that were highly likely to arise in this...

The financial and banking services are offered by the banks to their customers reflect, in their essence, the character of the process oriented through the market and the customer. The quality of the procedural elements - the contact personnel (human resources), the physical support of the...

The paper deals with quality management in the sector of Tourist Information Centres (TIC) in the Czech Republic and the development of the quality management systems in the sector as part of the national quality management system in tourism. Since the TICs perform a prominent role in...

This article illustrates the new perspectives of the Faculty of Management related to the quality management system implementation: the strategy, the objectives, the responsabilities.

The material presents the main characteristics of the OCD adapted to the higher education system and the quality management principles.

In this mateial some of the most important aspects related to the quality assurance for their bussiness plan, sma;; and medium sized enterprises are pointed out the functional processual approach, the modely of the implementation of the quality management system for the small and medium sized...

Public authorities, international organizations and non-profit associations are nowadays working on identifying and solving the problems of various communities (i.e., towns, villages and other administrative-territorial units) through the development of specialized programs. Sustainable...

Assisted reproductive technology (ART) programs are complex organizations requiring the integration of multiple disciplines. ISO 9001:2008 is a quality management system that is readily adaptable to an ART program. A quality ART program sets quality objectives and monitors their progress. ISO...

Public food organizations have come in a relatively short period of time to operate in a highly complex business environment . As a result, quality and esp ecially food safety bec ame elements with new values, in a multidimensional approach of economy consumption. Simultaneously , the...

Food industry companies, functioning in an ever-changing and uncertain environment, look for ways to increase their competitiveness, including the improvement of effectiveness and efficiency of the implemented food safety management systems. Directions that can be used for this purpose are...