An important design problem for queueing systems is to determine the best order for two or more service stations in series. For given external arrival process and given service-time distributions, the object is to determine the order of the stations (to be used by all customers) that minimizes...

This paper discusses an approximation for single-class departure processes from multi-class queues: If the arrival rate of one class upon one visit to the queue is a small proportion of the total arrival rate there, then the departure process for that class from that visit should be nearly the...

We propose an enhancement to the parametric-decomposition method for calculating approximate steady-state performance measures of open queueing networks with non-Poisson arrival processes and nonexponential service-time distributions. Instead of using a variability parameter c_a² for each arrival...