Wang, Kuo-Hsiung; Chang, Ying-Chung - In: Mathematical Methods of Operations Research 56 (2002) 2, pp. 169-180
We study an M/M/R queueing system with finite capacity plus balking, reneging, and server breakdowns. Arriving customers balk (do not enter) with a probability (1 − b <Subscript>n</Subscript>) and renege (leave the queue after entering) according to a negative exponential distribution. The server can break down at...</subscript>
