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Key drivers of services website loyalty
Sanz Blas, Silvia; Ruiz Mafe, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475
Persistent link: https://www.econbiz.de/10010379358
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Assessing cruise port of call performance : a passenger-based approach using PLS modelling
Sanz Blas, Silvia; Carvajal-Trujillo, Elena; Buzova, Daniela - In: Maritime policy and management : MPM 44 (2017) 7/8, pp. 967-980
Persistent link: https://www.econbiz.de/10011854804
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Understanding crowding perceptions and their impact on place experience : insights from a mixed-methods study
Sanz Blas, Silvia; Buzova, Daniela; Garrigos-Simon, … - In: Psychology & marketing 41 (2024) 5, pp. 1022-1035
Persistent link: https://www.econbiz.de/10014530880