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sensitivity analysis
AHP approach
6
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Multi-criteria analysis
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Multikriterielle Entscheidungsanalyse
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Kundenzufriedenheit
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analytical hierarchical process
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Balanced Scorecard
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Balanced scorecard
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Dienstleistungsqualität
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KMU
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Kano
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Kansei
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MCDM
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PROMETHEE
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Performance-Messung
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Product design
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analytical hierarchy process
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export
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quality function deployment
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Oey, Elia
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Lim, Jason
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Novita, Novita
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Paramitha, Tiara
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International journal of procurement management
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International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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Integrating Kano customer satisfaction coefficient and SIPA grid for service quality improvement
Oey, Elia
;
Paramitha, Tiara
;
Novita, Novita
- In:
International journal of productivity and quality …
31
(
2020
)
2
,
pp. 167-188
Persistent link: https://www.econbiz.de/10012516274
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2
ELECTRE or PROMETHEE? : lesson learnt from a case study in supplier selection
Oey, Elia
;
Lim, Jason
- In:
International journal of procurement management
21
(
2024
)
1
,
pp. 1-31
Persistent link: https://www.econbiz.de/10015064980
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