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suggest their accurate transposition in retail, meanwhile others highlight those elements derivate from the service marketing … mix. There is also the tendency of outlining the in-store-management, the location or the customer “binding” policy as …
Persistent link: https://www.econbiz.de/10008556751
The tourism industry is experiencing its greatest expansion since the time of Thomas Cook until today. Namely, the last 20 years have been a sign of dominant growth and development of tourism, in addition to the fact that at the same time, the world economy is under attack from economic crises....
Persistent link: https://www.econbiz.de/10014465810
. Hospitality industry in particular is a good example how it has been blurred the roles that customers play in dealing with service … providers. The study reveals that customers can influence the quality of hospitality service through performing a qualitycontrol … function. This involves a series of activities to be achieved by them: (1) on-the-spot quality control, (2) service failure …
Persistent link: https://www.econbiz.de/10011724704
The rapid development of retail and e-commerce is forcing marketing and logistics to be competitive and adapt to the demands of end-customers. At the same time, accurately determining the demand for goods allows to better understand customers and plan deliveries. The purpose of this article is...
Persistent link: https://www.econbiz.de/10012650756
The tourism industry is experiencing its greatest expansion since the time of Thomas Cook until today. Namely, the last 20 years have been a sign of dominant growth and development of tourism, in addition to the fact that at the same time, the world economy is under attack from economic crises....
Persistent link: https://www.econbiz.de/10014328062
The paper starts from the observation that students often experience difficulties in identifying the complete set of aspects involved in making product decisions, but also in understanding the correlations established between these elements. The review of the information required by product...
Persistent link: https://www.econbiz.de/10008470771
construction of an effective marketing management system and use the consulting service standard. The research results can be …
Persistent link: https://www.econbiz.de/10014502772
must be taken into account while establishing the price of a service is referring to the fact the consumer directly …
Persistent link: https://www.econbiz.de/10008862612
established as an objective to examine in detail the importance given by the consumers to the components of guest service quality … and their perceived performance, based on the three pillars of service quality: the material base (equipments), staff …
Persistent link: https://www.econbiz.de/10008829786
. Hospitality industry in particular is a good example how it has been blurred the roles that customers play in dealing with service … providers. The study reveals that customers can influence the quality of hospitality service through performing a qualitycontrol … function. This involves a series of activities to be achieved by them: (1) on-the-spot quality control, (2) service failure …
Persistent link: https://www.econbiz.de/10004994277