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~subject:"service quality"
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service quality
Dienstleistungsqualität
9
Service quality
9
Taiwan
7
Customer satisfaction
6
Kundenzufriedenheit
6
Quality management
5
Qualitätsmanagement
5
Arbeitsvermittlung
3
Employment office
3
Beziehungsmarketing
2
Consumer behaviour
2
IPGA
2
Industrie
2
Konsumentenverhalten
2
Lieferkette
2
Manufacturing industries
2
Performance measurement
2
Performance-Messung
2
Product quality
2
Produktqualität
2
Relationship marketing
2
Supply chain
2
1999-2004
1
Branchenentwicklung
1
CSQ-REW model
1
Classification
1
Comparison
1
Competition
1
Competitive service quality
1
Customer service
1
Digital goods
1
Digitale Güter
1
ERP system
1
ERP-System
1
Environmental management
1
Erfolgsfaktor
1
Fast-food industry
1
Firm performance
1
Flüssigkristallanzeige
1
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English
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Lin, Shu-Ping
3
Cheng, Ching-Chan
2
Tsai, Ming-Chun
2
Chan, Ya-Hui
1
Kim, Myung Kyo
1
Sheu, Chwen
1
Yang, Chenlung
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Total quality management & business excellence
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
3
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Dissecting supply chain integration : impact of integration quality on customer-oriented performance
Yang, Chenlung
;
Lin, Shu-Ping
;
Chan, Ya-Hui
;
Kim, Myung Kyo
- In:
Total quality management & business excellence
32
(
2021
)
11
,
pp. 1271-1289
Persistent link: https://www.econbiz.de/10012607244
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2
Developing strategies for improving the service quality of casual-dining restaurants : new insights from integrating IPGA and QFD analysis
Cheng, Ching-Chan
;
Tsai, Ming-Chun
;
Lin, Shu-Ping
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 415-429
Persistent link: https://www.econbiz.de/10011300161
Saved in:
3
A comprehensive quality improvement model : integrating internal and external information
Tsai, Ming-Chun
;
Lin, Shu-Ping
;
Cheng, Ching-Chan
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 548-565
Persistent link: https://www.econbiz.de/10013166898
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