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Structural equation modelling of service quality and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn; Fongsuwan, Wanno; … - In: Research journal of business management 9 (2015) 1, pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
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Hierarchical model of service quality and its effect on consumers' perceived image, satisfaction and behavioural intentions : a study of Bangkok's mass rapid transit systems, Thail...
Chongsanguan, Prapat; Trimetsoontorn, Jirasek; … - In: Journal for global business advancement : JGBA 9 (2016) 4, pp. 331-356
Persistent link: https://www.econbiz.de/10011664535
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Examining the relationships between service quality, perceived value, customer satisfaction and purchase intentions : a marketing study of Bangkok's metropolitan rapid transit syst...
Chongsanguan, Prapat; Trimetsoontorn, Jirasek; … - In: Journal for global business advancement : JGBA 10 (2017) 1, pp. 3-25
Persistent link: https://www.econbiz.de/10011739072
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Thai information technology customer loyalty perceptions : a structural equation model
Pongcharnchavalit, Surachet; Fongsuwan, Wanno - In: Research journal of business management 9 (2015) 1, pp. 188-202
Persistent link: https://www.econbiz.de/10011413721