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shipping
Consumer behaviour
18
Konsumentenverhalten
17
Greece
16
Griechenland
12
Service quality
12
Customer satisfaction
11
Quality management
11
Dienstleistungsqualität
10
Qualitätsmanagement
10
Job satisfaction
9
Kundenzufriedenheit
9
Arbeitszufriedenheit
8
Shipping
7
Viral marketing
7
Virales Marketing
7
Brand image
5
Holiday behaviour
5
Markenimage
5
Schifffahrt
5
Tourism industry
5
Tourism marketing
5
Tourismuswirtschaft
5
Urlaubsverhalten
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Beziehungsmarketing
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Crisis management
4
Einzelhandel
4
Firm performance
4
Krisenmanagement
4
Learning organization
4
Lernende Organisation
4
Performance measurement
4
Performance-Messung
4
Relationship marketing
4
Retail trade
4
Satisfaction
4
Tourismusmarketing
4
Unternehmenserfolg
4
B-to-B-Marketing
3
Brand management
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English
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Pantouvakis, Angelos
4
Karakasnaki, Maria
2
Bouranta, Nancy
1
Psomas, Evangelos
1
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International journal of shipping and transport logistics : IJSTL
1
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
1
Maritime policy and management : MPM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Agility, organisational learning culture and relationship quality in the port sector
Pantouvakis, Angelos
;
Bouranta, Nancy
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 366-378
Persistent link: https://www.econbiz.de/10011723630
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2
Exploring total quality management applications under uncertainty : a research agenda for the shipping industry
Pantouvakis, Angelos
;
Psomas, Evangelos
- In:
Maritime economics & logistics : a quarterly scientific …
18
(
2016
)
4
,
pp. 496-512
Persistent link: https://www.econbiz.de/10011587537
Saved in:
3
The role of agility and organisational learning culture in forming long lasting relations in shipping
Pantouvakis, Angelos
;
Karakasnaki, Maria
- In:
International journal of shipping and transport …
10
(
2018
)
2
,
pp. 160-180
Persistent link: https://www.econbiz.de/10011861108
Saved in:
4
The human talent and its role in ISM code effectiveness and competitiveness in the shipping industry
Pantouvakis, Angelos
;
Karakasnaki, Maria
- In:
Maritime policy and management : MPM
45
(
2018
)
5/6
,
pp. 649-664
Persistent link: https://www.econbiz.de/10011934011
Saved in:
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