Working paper on the impact of information technology on the role of service sectors in trade and commerce. Describes the trend towards the increasingly important economic role of telecommunications in providing services for the domestic market and international market. Explains the comparative...

Provides information on the situation in Barbados and Jamaica as it relates to employment, working conditions and labour relations in offshore data service enterprises, against the background of the ILO's Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy.

Covers trends in the 1980s and 1990s. Includes case studies of social and labour policies in eight companies.