Hoque, Kim; Bacon, Nicolas - In: Work, Employment & Society 25 (2011) 2, pp. 218-233
Drawing on a matched sample of pairs of Union Learning Representatives (ULRs) and managers in 90 workplaces, this article evaluates managers’ views of the impact of ULRs on training and compares these views with those of ULRs themselves. Although managers are less positive than are ULRs about...