Usmanij, Petrus A.; Chu, Mei-Tai; Khosla, Rajiv - In: Journal of accounting & management information systems … 12 (2013) 4, pp. 595-625
This paper studies direct and indirect impact of the human-centered Enterprise Resource Planning (ERP) systems on user satisfaction. The objective of the paper is to measure a hierarchical influence of five human-centered dimensions on user satisfaction both directly and indirectly. This paper...
