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An international comparison of the perceptions about the revised ISO 9000 quality system standards
Wiele, Ton van der; Iwaarden, Jos van; Brown, Alan; … - In: Total quality management & business excellence : an … 20 (2009) 3/4, pp. 393-408
Persistent link: https://www.econbiz.de/10003862522
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A Typology of Approaches to ISO Certification and TQM
Brown, Alan; Wiele, Ton van der - In: Australian Journal of Management 21 (1996) 1, pp. 57-72
This paper reports on research which explores the links between quality assurance, or certification of the quality system according to the ISO 9000 (AS 3900) series and the broader approach of Total Quality Management. The first part of the paper outlines a typology of approaches to introducing...
Persistent link: https://www.econbiz.de/10010769288
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Smaller enterprises' experiences with ISO 9000
Brown, Alan; Wiele, Ton van der; Loughton, Kate - In: International journal of quality & reliability management 15 (1998) 2-3, pp. 273-285
Persistent link: https://www.econbiz.de/10006393457
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Venturing Down the TQM Path for SMEs
Wiele, Ton van der; Brown, Alan - In: International small business journal 16 (1998) 2, pp. 50-68
Persistent link: https://www.econbiz.de/10006308324
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The effect of downsizing on service quality in some large organizations
Wiele, Ton van der; Brown, Alan - In: Managing service quality : MSQ ; an international journal 8 (1998) 3, pp. 170-177
Persistent link: https://www.econbiz.de/10007192856
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ISO 9000 series experiences in small and medium-sized enterprises
Wiele, Ton van der; Brown, Alan - In: Total quality management 8 (1997) 2-3, pp. S300
Persistent link: https://www.econbiz.de/10007198754
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Quality management self-assessment in Australia
Brown, Alan; Wiele, Ton van der - In: Total quality management 7 (1996) 3, pp. 293-308
Persistent link: https://www.econbiz.de/10007202392
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A Typology of Approaches to ISO Certification and TQM
Brown, Alan; Wiele, Ton van der - In: Australian journal of management 21 (1996) 1, pp. 57-76
Persistent link: https://www.econbiz.de/10007002234
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ARTICLES - Improvement in Organizational Performance and Self-Assessment Practices by Selected American Firms
Wiele, Ton Van der; Brown, Alan; Millen, Robert; … - In: Quality management journal : QMJ 7 (2000) 4, pp. 8-22
Persistent link: https://www.econbiz.de/10005955240
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An international comparison of the perceptions about the revised ISO 9000 quality system standards
van der Wiele, Ton; van Iwaarden, Jos; Brown, Alan; … - In: Total quality management & business excellence : an … 20 (2009) 3-4, pp. 393-408
Persistent link: https://www.econbiz.de/10008264616