A thorough review of human resource development literature shows that the ability of supervisors to use good communication styles in managing programs will invoke employees’ motivation to learn, this may lead to increased positive individual attitudes and behaviors. The nature of this...

Potential impact of family conflict on an individual’s job performance cannot be underestimated as the latter is part of an employee’s life. An employee carries with him/her off job affairs when he/she goes to work as he/she brings home his work affairs although the extent varies and depends...

Purpose: This research was aimed at examining the relationship between service quality and customer satisfaction with data obtained from Malaysian soldiers who were involved in peace keeping missions in a Middle Eastern country. The results of which would enable the management to improve the...

Purpose: The primary objective of this study is to examine the influence of supervisor's social support in the correlation between job stress and work intrusion on family conflict.Design/methodology/approach: A survey method was employed to gather survey questionnaires from academic staff in a...