A thorough review of human resource development literature shows that the ability of supervisors to use good communication styles in managing programs will invoke employees’ motivation to learn, this may lead to increased positive individual attitudes and behaviors. The nature of this...

Potential impact of family conflict on an individual’s job performance cannot be underestimated as the latter is part of an employee’s life. An employee carries with him/her off job affairs when he/she goes to work as he/she brings home his work affairs although the extent varies and depends...

This study was conducted to examine the effect of adequacy of benefits and distributive justice on personal outcomes (i.e., job satisfaction and organizational commitment) using 583 usable questionnaires gathered from Malaysian public institutions of higher learning (PLEARNINGINSTITUTE sector)....

Formal mentoring is a type of training and development program and if mentors can properly implement the related activities, may lead to increased individuals' psychosocial. More importantly, recent studies in this area have revealed that the effect of formal mentoring on individuals'...

The purpose of this paper is to explore the relationships among service quality features (responsiveness, assurance, and empathy), perceived value and customer satisfaction in the context of Malaysia. The empirical data are drawn from 102 members of an academic staff of a Malaysian public...