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Quality health care strategies in the improvement of service delivery at the national referral hospitals in Kenya
Owino, Douglas Odhiambo; Kinoti, Mary Wanjiru - In: DBA Africa management review 5 (2015) 2, pp. 222-235
Persistent link: https://www.econbiz.de/10012250739
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Examine the effects of inventory management practices on operational performance in war memorial hospital and Wedam Medical Center, Ghana
Tang, John Zunuo; Anane, Augustine - In: International journal of procurement management 18 (2023) 3, pp. 340-356
Persistent link: https://www.econbiz.de/10014432662
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Differential impact of social influence in the hospitality encounter
Butcher, Ken - In: International Journal of Contemporary Hospitality Management 17 (2005) 2, pp. 125-135
social comfort are compared with perceived core service quality to determine the greatest influence on repurchase intentions … influence on repurchase intentions for the initial visits to the café, but after 11 visits only perceived core service quality …
Persistent link: https://www.econbiz.de/10014762699
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The relationship between supplier management and firm's operational performance : a multi-dimensional perspective
Prajogo, Daniel; Chowdhury, Mesbahuddin; Yeung, Andy C. L. - In: International journal of production economics 136 (2012) 1, pp. 123-130
Persistent link: https://www.econbiz.de/10009503672
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Supply-side resilience as practice bundles : a critical incident study
Dabhilkar, Mandar; Birkie, Seyoum Eshetu; Kaulio, Matti - In: International journal of operations & production … 36 (2016) 8, pp. 948-970
Persistent link: https://www.econbiz.de/10011566436
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Do horizontal relationships matter to production and operations managers?
Riccobono, Francesca; Bruccoleri, Manfred; Harrigan, … - In: International journal of production research 52 (2014) 16, pp. 4731-4746
Persistent link: https://www.econbiz.de/10010401208
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Spillover effects of a firm's relationship marketing orientation in the logistics triad
Hofer, Adriana Rossiter; Smith, Ronn J.; Murphy, Paul R. - In: The international journal of logistics management 25 (2014) 2, pp. 270-288
Persistent link: https://www.econbiz.de/10010405063
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Re-examining the effects of supplier integration on operations performance : a relational view
He, Yuanqiong; Sun, Hongyi; Ni, Wenbin; Ng, Stephen C. H. - In: International journal of operations & production … 37 (2017) 12, pp. 1702-1721
Persistent link: https://www.econbiz.de/10011814711
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Influential constructs, mediating effects, and moderating effects on operations performance of high speed rail from passenger perspective
Chou, Jui-Sheng; Yeh, Chun-Pin - In: Transport Policy 30 (2013) C, pp. 207-219
In a competitive society with diverse consumer needs, service quality, customer satisfaction, customer loyalty, and … from related literature to investigate the constructs and observed indices for measuring operations performance in the high-speed … influence on long-term profitability compared to service quality, customer recognition, and corporate image. Notably, employee …
Persistent link: https://www.econbiz.de/10010730313
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Key factors that influence the performance of China Railway express operations : case studies of ten lines in China
Cheng, Zhaolin; Zhao, Laijun; Li, Huiyong - In: International journal of shipping and transport … 14 (2022) 4, pp. 395-431
Persistent link: https://www.econbiz.de/10013365693