Many firms have mastered new product development and sustaining innovation by applying well-established methodologies such as the Stage-Gate model. But radical innovations may possess distinctive characteristics that overwhelm the capabilities of Stage-Gate: dependence on unpredictable...

Within Western Europe West Germany is invariably cited as the technological, engineering‐led society that has become the pace‐setter of Europe. However the Germans themselves see themselves as “laggards” and have been concerned for some time over their approach to technological...

How should Office Automation (OA) be introduced? Organisation and Methods (O&M) often get the task but are not well equipped to do so. Case studies show that OA projects often create problems and that O&M receive the blame. O&M staff need to adopt a proactive role. The growth in information...

Focuses on the difficulties which arise from trying to monitor and evaluate in‐house company training courses – making sure that knowledge and skills obtained on the programme are put into practice back in the workplace and provide real benefits for the company. While it is stressed that...

British Aerospace (MAD) has launched Open Learning Centres on three of its sites with a fourth to open shortly. Considers the various mechanisms being used to assess overall effectiveness and identifies three strands of the process: measurement, monitoring and evaluation. Concludes with the...

Considers competence – what the competence‐based approach means, how it has developed, and how it can be used in the long‐term evaluation of training and development. Focuses on defining what criteria are used for assessing competence; how such criteria are measured; which criteria are most...