Organizational flexibility has recently received much attention from researchers, management consultants and practitioners. In general, the term 'flexibility' has a positive connotation: flexible organizations are the better ones. However, the meaning of flexibility as well as its relation to...

Recent years have witnessed a continuous erosion of the Microsoft Internet Explorer share in the web browser market, mainly induced by the continuous gains of Mozilla Firefox, an open source software product. This tendency would seem to contradict the well-established belief that in a standards...

Purpose: This study aims to examine value cocreation in terms of interfirm collaborations between service firms, their business customers and business partners at different stages of a new service development (NSD) process. Design/methodology/approach: The study develops and tests hypotheses...

Purpose - The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: "Social, managerial and knowledge aspects in global IT sourcing". Design/methodology/approach - The paper examines trends by regions including Brazil,...