We study a two-stage supply chain, where the supplier procures a key component to manufacture a product and the retailer orders from the supplier to meet a price-sensitive demand. As the input price is volatile, the two parties enter into either a spot contract, where the retailer orders just...

Flash sales have gained popularity among online retail platforms, including Amazon lightning deals and eBay daily deals. The extant literature has provided evidence that disclosure of inventory levels of a flash sale can affect customers' purchase behavior and thus, the total sales of the...

Cloud computing has been a rising trend in the business world. In this paper, we consider two most important pricing schemes offered to sustained customers by major service providers in the cloud industry: the reservation-based scheme (the R-scheme) by Amazon or Microsoft, and the...

Rapid growth in the cloud services market provides tremendous opportunities to cloud providers who have invested heavily in computing capacities but also has led, at time, to low utilization of capacities. To alleviate this problem, some providers have launched a low-priority service with...

Auto-delivery is a subscription model widely employed in supply chains, whereby a supplier delivers products to a buyer (or multiple buyers) according to the buyer's choice of a constant shipping quantity to be delivered at prescheduled dates. The buyer enjoys a discount for the auto-delivery...

Over the last decade, adoption of cloud computing has been accelerating, while firms are struggling to manage their growing cloud spending in the face of demand surges caused by planned or random events including marketing campaigns, new-product introduction, and natural disasters. In general, a...

The recent trend of a surge in demand for cloud services has posed a challenging capacity expansion problem for the cloud providers: while the growths of demand for different capacity attributes (e.g., CPU and RAM) are time-varying and disproportionate, replenishments of these attributes are...

Cloud computing has been recognized as a critical driver of Information-Technology (IT) enabled innovations. In this paper, we review recent cloud computing research from an Operations Management (OM) perspective, by focusing on major operations challenges faced by a cloud provider in three...

In this paper, we study the fulfillment strategies of an omni-channel retailer that would like to leverage its established offline retail channel infrastructure to help its online sales. We consider a single newsvendor-type product that is sold in both online and offline channels to...