Following the online retailing trend, many hotels cooperate with Online Travel Agents (OTAs) to sell rooms. However, the present literature has not paid adequate attention to understanding the impact of online reviews, which is an important characteristic in the presence of the OTA channel, on a...

Sustainable Transformative Innovation in Response to Covid-19 And Beyond -- Sporting Resilience During Covid-19: The Value Co-Creation Process on Sport Live-Streaming Platforms -- Is balanced working capital a good strategy for supply chain financial collaboration.

Purpose – This study aims to examine value cocreation in terms of interfirm collaborations between service firms, their business customers and business partners at different stages of a new service development (NSD) process.Design/methodology/approach – The study develops and tests...