Library managers are continuously urged to provide better library services at a lower cost. To cope with these cost pressures, library management needs to improve its understanding of the relevant cost drivers. Through a case study, we show how to perform time-driven activity-based costing for a...

Based on a systematic description of possible applications and case studies in the acquisition process, the essential offers a practice-oriented introduction to business wargaming. The high degree of integration of business wargaming with classic strategy instruments from the strategy process is...

"Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This Research Agenda poses unique questions and...

Ph. D.

Most organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of...

Despite the considerable emphasis on improving maintenance reliability in the petroleum industry by adopting an engineering approach (International Standards Organization, 2006b), production losses, ineffective maintenance, and major disasters continue to occur (Urbina, 2010; Pidgeon, 2000)....

Before this study took place, the social psychology perspective of Attributiontheory was yet to be fully utilised in South African research within themaintenance error landscape.Attributional approaches see the person on the street operating like a scientist,obtaining information from his or her...

Traffic signs are ubiquitous in the road environment, and are a crucial and cost-effective means of ensuring traffic safety. In Queensland, Australia, a class of temporary traffic signs is used for roadwork applications, and has recently been expanded to include Multiple-Message Signs: a novel,...