The majority of current information systems were implemented using traditional paradigms which include business modeling techniques applied during the analysis phase such as Data Flow Diagrams and Entity-Relationship Diagrams. These legacy systems are now struggling to cope with recent...

The paper examines the impact of different approaches in implementing Radio Frequency Identification (RFID) technology, namely, supply chain inventory management system based on RFIDs to address the challenges encountered in the operation of the warehouses, item-level inventory tracking at...

Data Mining techniques are able to predict the future by analysing the past. Data Mining is able to sift through massive amounts of data and find hidden information and relationships. Data mining has had an important impact in supply chain management, data mining has made mass customisation and...

Many banks provide supply-chain finance solutions that might include insurance services that further mitigate trade risk such as the default of suppliers. This study proposes the development of an insurance model that uses the Black-Scholes-Merton Model (BSM) (1973) for default prediction and...

A decision support system can be described as an interactive, computer-based system designed to help decision-makers to solve poorly structured problems. Using a combination of models, analytical techniques, and information retrieval, such systems help develop and evaluate appropriate...

"This book covers different techniques that could be used in industry in order to reengineer business processes and legacy systems into more flexible systems capable of supporting modern trends such as Enterprise Resource Planning (ERP), supply chain management systems and e-commerce"--Provided...

This paper reports on two recent research projects that addressed practical management problems in the discipline of IT service management (ITSM). We highlight the growing importance of software-mediated tools to improve ITSM processes and review two recent projects that designed decision...