Cloud computing, especially Software-as-a-Service (SaaS), changes the IT processes of companies for application deployment, access, usage, maintenance, governance and management. In an age of Bring-Your-Own-Device, small businesses through to globally operating companies increasingly support...

As IT outsourcing services are crossing path with cloud computing services in the new dawn of cloud computing era, there is a lacking of research and framework to explain how IT outsourcing service provider will intend to adopt cloud computing based on some competitive analyses of its business...