The authors examine the antecedents of employee creativity and performance in a frontline service setting. They propose a framework that depicts the relationships between goal orientations and employee creativity and performance, including the intervening effects of self-efficacy and customer...

Considerable attention has been paid to the determinants of export performance. However, despite this research effort in identifying and examining the influence of such determinants, the literature is characterized by fragmentation and diversity, hindering theory development and practical...