We examine the effects of organizational structure on cross-functional integration, supplier integration, and customer integration and assess whether such effects vary by geographical region. Specifically, we investigate the impact of centralization, formalization, and complexity on both...

The field of transport logistics security has garnered extensive attention by both academicians and practitioners due to the adverse effects that security related breaches can have on the global supply chains. Organizational responses to such incidents vary; some companies are proactive while...

We examine the effect of organizational structure on internal integration, supplier integration, and customer integration and assess whether such effects vary by region. Specifically, we draw from organization theory to propose that centralization (at the macro and micro levels), formalization,...

Addressing endogeneity can be a challenging task given the different sources of endogeneity and their impacts on empirical results. While premier business journals typically expect authors to rigorously address endogeneity, this expectation is relatively new to many Operations Management (OM)...

This study examines the effect of delivery performance on customer transactions. We propose that different delivery performance dimensions (on-time delivery rate, early delivery inaccuracy, late delivery inaccuracy, and delivery speed) have varying impacts on future customer transaction...

Problem definition: Lawmakers have begun to introduce “fair schedule” legislations that require employers to provide shift workers with more predictable and consistent work schedules. Business owners are concerned that the resultant loss of scheduling flexibility could reduce overall...

We examine the impact of three classes of website functions (foundational, customer-centered, and value-added) upon e-retailer performance. Using secondary panel data for 2007-2009 on operating characteristics of over 600 e-retailers, our econometric analysis finds that only the value-added...

The objective of this e-book was to generate systematic literature reviews in the field of logistics and supply chain management. As Meredith (1993, p. 8) states, systematic literature reviews are responsible for ""integrating a number of different works on the same topic, summarizing the common...