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This study is a preliminary effort to examine "muted anger" in the workplace. Muted anger is a unique interpersonal and organizational phenomenon, incorporated in the Dual Threshold Model (DTM) of workplace anger (Geddes & Callister, 2007). Characterized as a form of suppressed workplace anger,...
Persistent link: https://www.econbiz.de/10012999057
More research is emerging that finds workplace anger expression (versus suppression) is more likely to promote positive individual and organizational outcomes. However, many angry employees at work choose to remain silent rather than express their anger. What factors contribute most to this...
Persistent link: https://www.econbiz.de/10014180836
This exploratory study examines the suppression and expression of anger at work within the framework of Callister & Geddes' (2004) Dual Threshold Model. Data for the study were collected from surveys reflecting a critical incident methodology. Findings support the hypotheses that organizational...
Persistent link: https://www.econbiz.de/10014027899
In two studies, we examine the relationship of positive and negative trait affectivity (PA/NA), organizational commitment, and emotional exhaustion with organizational member anger. Utilizing the dual threshold model (DTM) constructs of expressed and suppressed anger (Geddes & Callister, 2007),...
Persistent link: https://www.econbiz.de/10014129468
This article examines management and coworker reactions to employee anger expressions that violate salient emotion display norms, for example, deviant anger, and explores whether these reactions can promote subsequent positive change at work. Full-time US employees volunteered information about...
Persistent link: https://www.econbiz.de/10014129473