We investigate the impacts of five airline mergers on one quality dimension, namely route frequency. We use monthly … airlines, the merger is less detrimental to the frequency, possibly because the merger removes serial marginalization in the … decrease the frequency more, possibly due to a larger effect on the market structure. When the merging airlines control all the …

The paper examines relation between Vietnam Airline Domestic service quality and consumer satisfaction by gathering … regression analysis. Results show that Vietnam Airline Domestic service quality can be measured by the following six determinants …