Problem Definition: We analyze a firm that sells repeatedly to a customer population over multiple periods. While this setting has been studied extensively in the context of dynamic pricing—selling the same product in each period at a dynamically varying price—we consider a different...

When different stages of the evaluation of a multi-attribute project rest with conflicting economic actors, which attributes are selectively explored and why? We provide a model of attribute sampling in which correlation across attributes is flexibly modeled through Gaussian processes. In the...

We analyze households' responses to an unanticipated change in consumption opportunities and evaluate their implications for the nature and formation of preferences. We study the tariff experiment conducted by South Central Bell where local telephone tariffs were introduced for the first time in...

Relationship is important for an individual as well as to an organisation. Better relationships brings the people closer and strengthen the mutual concern and care. In a business organisation amicable relationship between employer and employee leads to its growth and development. This paper aims...

As smartphones and tablets have been widely adopted and mobile banking apps have come into ubiquitous use, mobile devices have increasingly become new tools that customers use for banking, payments, budgeting, and shopping. This paper examines the impact of the mobile channel on customer service...

We study consumers' attitudes towards sharing payments data with incumbent and new providers of payment and account information services, and using their services. This is important, in order to understand the possible impact of the revised Payment Services Directive (PSD2) on the functioning of...

This study was conducted to see if online purchase intention was related to customers' trust and Technology Acceptance Model (TAM). After conducting a study of 237 respondents using the Structural Equation Modeling (SEM) analysis test we found that the level of trust affects the perceived...

Technology revolution is enhanced in everywhere of the world. It is more power based and essential aspects in each and every sector of an industry. Technologies are more adoptable and favorable to the customers. Technologies in the banking sectors are developed at the peak. Over the years, banks...