Buuren, Arwin van (contributor); Gerrits, Lasse (contributor) - 2009
An introduction to understanding and managing complex process systems / Geert R. Teisman, Lasse Gerrits, Arwin Van Buuren -- Complexity theory and public administration : a critical appraisal / Erik-Hans Klijn, Ig Snellen -- Approaches to researching complexity in public management / Jean-Marie...